At times it may be necessary to cancel an invoice or credit memo. When an invoice is canceled the invoice is zeroed out and assigned a canceled status.

 

 

•Invoice numbers for canceled invoices and credit memos cannot be re-used.

 

•After an invoice or credit memo is canceled, the customer's balance, in the accounts receivable file will be updated.

 

•Once you have entered a valid invoice number click the Cancel Invoice # XXXXXX button to cancel the invoice. After clicking the cancel invoice button, entrée will then prompt you to confirm the cancellation.

 

 

• The Invoice Register report provides an option to display only canceled invoices and credit memos. All canceled invoices and credit memos will appear on this report with a value of CANCELED in the invoice total column regardless of whether or not only canceled invoices are displayed.

 

Invoices & credit memos cannot be canceled if any of the following conditions apply.

 

•The invoice or credit memo has been transferred to the history file by the Close Period utility

 

• The invoice or credit memo has had payments applied to it.

 

• The invoice or credit memo has been posted to the general ledger through the Release to General Ledger utility.

 

• The invoice or credit memo has been locked by the End of Day utility.