One of the best ways to prevent mistakes and increase efficiency is through good communication. Your operation simply can't grow until communication between the office and warehouse staff is in sync. It probably wouldn't take you too long to recall past problems, especially with customer orders, that were caused by a lack of good communication.

 

A simple but effective communication tool is the comment. It can appear on many of the printed documents in entrée including loading sheets, invoices, delivery manifests, customer statements, and purchase orders. Its primary purpose is to convey information to your office staff, warehouse staff, and customers.

 

 

Key features of the comment system in entrée

 

•Alert customers to a special deal on a product.

 

•Notify customers of new product lines.

 

•Print a special message such as "Happy Holidays" over a certain time period.

 

•Remind drivers to pick up a check from a customer.

 

•Define special messages for specific customers, time after time.

 

•Define special messages for specific items, every time the are printed on an invoice.

 

•Collection messages may be defined to print on past due statements.