Troubleshooting & Solutions

This chapter has been added to the system guide in an effort to help entrée system users identify problems and error codes they may encounter while using entrée. Included are some of the more common solutions for these problems that you can try before making a call to your NECS Technical Support contact.

 

When you call with a system problem please be prepared to provide NECS Technical Support with error code details, screen prints and any files related to your specific problem.

 

 

Please visit our website at necs.com to learn about our other add-on modules, products and services.

 

If you would like more information about entrée.PEN, the Anoto Digital Pen interface, please contact NECS Sales by emailing Anoto@necs.com.

 

Contact our NECS Sales Department at sales@necs.com for more information.

 

Contact the Tech Support Department at tech@necs.com for assistance.

 

For information about current NECS software training classes use this link: necs.com/training.php

 

NECS, Inc.

322 East Main Street, Third Floor

Branford, CT 06405

 

Office Hours: Monday - Friday from 8:30AM EST - 5:30PM EST

 

Toll Free: 800.766.6327 (NECS)   Phone: 475.221.8200   Fax: 203.208.0889