Change the handling of the Automatic Credit Hold feature in Create/Change Invoice so that the order taker will be allowed to override the hold a maximum of two times if the customer has been placed "on hold" by the system as a result of exceeding the "Max Days" limit.

 

If the customer is "on hold" for any other reason the override will not be allowed. If the customer's Automatic Credit Hold settings are altered, if a cash receipt is posted, if a Credit Memo is created or if an Invoice is canceled then the customer's credit hold status will be reviewed.

 

If the transaction has made the account "current" (by applying all the usual parameters, not just "Max Days") then the Credit Hold Override count on that customer will be reset to zero.

 

If System Option #169 is also enabled when the override option is presented, then utilizing the override will bypass the Credit Hold Queue system. If the override option is not utilized then System Option #169 will queue the order as usual.

 

 That determining whether or not the customer is "current" takes all of the defined credit hold parameters into account, not just the "Max Days" value.