This field is provided as the means of selecting which invoice you would like to cancel.

 

•Enter the invoice number in this field and press the Enter key.

 

•Click the button to open the Invoice Search screen, if you do not know the invoice number.

 

•Once you have entered a valid invoice number entrée will then load key information about that invoice into the other fields on the cancel invoice/credit memo window.

 

Invalid invoice numbers

If you enter an invoice number that is invalid entrée will display a warning message as to why the invoice cannot be canceled.

 

•If the invoice number is not found in the invoice file, entrée will give you a warning message that the invoice could not be located. Click the OK button to return to the cancel invoice/credit memo window.

 

•If you enter an invoice number of an invoice that has already received payments, entrée will display a message that the invoice has a payment applied to it and cannot be canceled. Click the OK button to return to the cancel invoice/credit memo window.

 

•If you enter an invoice number of an invoice that has been moved to the history file (by closing a period), entrée will display a message that the invoice could not be located. Click the OK button to return to the cancel invoice/credit memo window.

 

•If you enter an invoice number of an invoice that has already been canceled, entrée will display a message that the invoice has already been canceled. Click the OK button to return to the cancel invoice/credit memo window.

 

•If you enter an invoice number of an invoice or credit memo that has been posted to the general ledger (Release to GL), entrée will display a message that the invoice posting has been transferred to General Ledger and cannot be canceled. Click the OK button to return to the cancel invoice/credit memo window.

 

•If you enter an invoice number of an invoice or credit memo that has been locked by the End of Day utility, entrée will display a message stating that the invoice has been locked by the "End of Day" procedure and cannot be canceled. Click the OK button to return to the cancel invoice/credit memo window.