Sometimes, your customer may overpay an invoice or their account. Enabling this option, will allow users to abandon or not post remaining monies from a customer's payment during the cash receipts process.

 

•When entering cash receipts, if any monies remain when after the receipt has been applied, the following dialog will be shown. Click the Abandon Overpayment button to discard the remaining portion or the payment.

•The Cash Receipts report may be configured to print all abandoned over payments, in attempts to reconcile where the monies went for accounting purposes.

 

Abandoning cash receipt entries is not recommended by NECS as it can create balancing issues for the general ledger. The preferred method of handling over payments is either creating a credit memo or applying the over payment as an open credit.