Open credits are monies due to the customer without any documented trace.
•Open credits could be money from over payment of a previous invoice.
•Open credit monies can also be manually modified directly in the Open Credits field.
•The monies in the open credits field are relieved whenever a Cash Receipt is applied as a Credit/Discount, however entrée will never reduce the value of the Open Credits field below 0.00 when Credit/Discounts are applied.
•More information on using open credits when entering cash receipts can be found in the Accounts Receivable chapter.
You see how to apply an open credit as a discount below.
This example illustrates creating an open credit as a result of an over payment.