The inactive option is used to disable customers that are no longer being sold products. This is the suggested alternative to deleting customers, because when a customer is deleted the sales history is lost.

 

 

•Inactive customers are highlighted in red in the customer search screens.

•Inactive customers cannot be sold to.

• Many reports in entrée can optionally have inactive customers excluded.

•Inactive customers can be removed from the search screens by enabling system option #130.