Description: Permission Error Opening File

Permission to open the specified file was denied.

 

1. Another user may have the file opened exclusively. This means that someone else is in the file when exclusive access is required. You will typically get this error during a reindex, or when updating the system files or when closing the month.

 

2. When logging in after a new install of entrée.

 

Solution 1

1. Check to make sure all users exit the entrée system.

 

2. Once all the users are logged off entrée restart the update, reindex or month closing procedure.

 

Solution 2

1. Have all users exit the entrée system.

 

2. Reboot your entrée File Server and try again.

 

For "ARDATA" -61 errors use this solution:

Check the user's permissions on that computer in Windows. You might need to be logged on as an Administrator or a member of the Administrator's group in order to perform some tasks.To open Local Users and Groups and check permissions follow these steps:

 

1.Click on the Start icon on the Windows Taskbar.

 

2.Click Control Panel  

 

3.Double-click Administrative Tools

 

4.Double-click Computer Management

 

5.Click the + to expand the list for Local Users and Groups.

 

6.Double-click the Groups folder.

 

7.Double-click the Administrators name in the list displayed on the right.

 

8.The Administrators Properties dialog box will display. This will show you the list of users in the Administrator group that have administrator permissions on the computer.

 

9.If the user logged on the computer does not have administrator permissions, have a user with those permissions log into the computer and try opening the file again.