The messages area is your customer’s “inbox” for correspondence from our company. Here we will provide the customer with important information that they need to be aware of.  

 

The customer message area works the same as your message area. When customers are first sent a message, they will see a bright yellow pop-up window appear, with our message. This message window appears immediately after they sign in.  

 

 

Closing the message does not erase it. The message is saved and you can view it here in the Message area.

 

There are four columns in the Message area.

•Open column - This column does not contain a heading, but you will see the View Message button for each message listed. Clicking on this button will open the message for you to read.

•Subject column - This column displays the subject of the message.

•Message column - This column shows the first sentence or two of the actual content of the message.

•Posted column - This column will show the date the message was posted.