Sometimes you may accidentally enter the same item number twice. Other times you actually want the same item to be shown as two or more separate line items.

 

Depending on which edit mode you are operating in will determine how entrée handles the entry of a duplicate item.

 

Invoice edit mode

 

entrée will warn you that the item already exists on the invoice.

 

 

Standard Order edit mode

 

entrée will not allow you to have duplicate items in the customer's standard order file.

 

 

 

 

You also cannot add an item to the Standard Order list when it is already on the invoice.

 

 

 

 

Credits edit mode

entrée does not check for duplicate items when the edit mode is set to Credits.

 

Inactive Items

 

Items that have been marked inactive in the Inventory file will display this error when you try to add the item to an invoice.