The Return Code column will allow you to specify a return code to signify the reason the product is being credited.

 

•This column is displayed only if the edit mode is set to Credits or you are working with Credit Memos.

 

•The default value for this column is Refused.

• Change the return code by clicking the drop-down menu button and selecting the appropriate return code from the list box.

 

•The Credit Register report can be run by return code.

 

•The following chart details each of the return codes in the entrée system.

                                                 

Code Name

Return Code

Description

Returned to Inventory

Spoilage

A

Product was spoiled.

No

Shortage

B

Item was shorted.

No

Damage

C

Item was damaged.

No

Not Truck

D

Item was ordered but not loaded onto the truck.

No

Refused        

E

Customer refused the item for some reason.

Yes

Miss Pick

F

Item was on the truck but was not ordered by the customer.

Yes

Driver Error

G

Probably belonged to someone else's order.

Yes

Svc Chg / Prc Err

H

Service charge or pricing error.

No