Support

If you are an existing customer of NECS, and wish to download the latest version of your entrée application and have access to other customer support options, please log in.  Other customer support options you will have access to include:

• Latest Feature Flash documents describing how to use new and enhanced features.
• Product Guides providing access to all our printed information including manuals and product brochures.
• Online and fully searchable Knowledgebase's full of information regarding entrée and its modules.
• Modifications Catalog which describes specialty enhancements to entrée which may be a good fit for your needs.

This area is reserved for customers active on entrée Software Maintenance. Software Maintenance customers enjoy the following benefits:

• Unlimited phone technical support Monday-Friday, 8:30AM to 5:30PM eastern standard time.  A 24/7/365 option is also available. 
• Minor version entrée software updates available for immediate download. 
• Technical support requests that are emailed to all NECS technicians for fast response. 
• Remote support assistance which allows an NECS technician to log in to your system. 
• Automated email notifications for new feature availability and other important correspondence.